 Leitura de 4 min. |
 Reagan Evans |
 15 de abril de 2020 |
When it comes to translating your customer portals and secure login areas for multilingual users, it’s critical to choose a solution that minimizes translation costs on an ongoing basis.
This is more challenging than it sounds. In the website and portal translation industry, vendors often use a “price-per-word” pricing model to estimate project costs. Per-word costs are usually determined by:
This traditional pricing scheme might appear fair at first glance, but most translation vendors optimize it in ways that benefit their business interests, not their customers’. This can create hidden risks and costs for their customers.
Here’s a crash course on the pricing tactics many vendors use as they provide project pricing—and how MotionPoint’s own pricing model is clear, transparent, fair … and better.
It's common knowledge that translation vendors shave pennies off their per-word rates to compete on price. What's far less known is most of them make up revenue losses by charging extra for editorial review, revisions, QA and project management.
These tasks are often buried in invoices as separate line items, cleverly obscuring the true cost of translation. Some vendors also charge ongoing project management and consultation fees.
When combined, the results often create sticker shock.
Also in exchange for low price-per-word translation rates, vendors may employ inexperienced translators. Revising those sloppy translations—and the problems they can wreak with a localized portal’s UX—often end up costing more than if a more reputable vendor was selected in the first place.
Most vendors never provide a total word count for a project when they discuss pricing with customers. Instead, they simply reiterate the same low price-per-word translation rate as an enticement to buy.
This can deceive customers. Many portals and login areas have key sentences and phrases that appear across many web pages. They can be re-used hundreds, or even thousands of times. Most vendors include all of this repeating content in their scope of work.
So even at a low price-per-word, the cost of localizing this tremendous workload becomes incredibly high. And since vendors don't present this total word count when they discuss pricing, customers never know the actual cost of the project.
Além disso, a tradução de websites é algo único. Translatable content resides in webpages, videos, images, and complex applications. Tecnologias de tradução pouco desenvolvidas não conseguem detectar bem esse conteúdo, resultando em estimativas de contagem de palavras baixas e pouco precisas.
Many portals use single-page applications and dynamic content to deliver personalized information to users. These pose major challenges for most vendors.
These applications are often powered by Angular, React and other frameworks. No contexto de projetos de localização de portais, é extremamente complicado identificar e exportar textos traduzíveis desses aplicativos ao mesmo tempo que preserva a lógica de sua estrutura JavaScript.
If vendors can localize this content at all, they often mistakenly translate the application’s code (which wrecks the app) or only partially translate its text (which delivers a lousy “mixed language” UX).
Many portals leverage AJAX calls that produce dynamic content that would not be seen "on the page" by a user. Most vendors don't have the sophisticated JSON and XML parsers to find this content. The also often results in an alienating "mixed language" UX.
Like other vendors, MotionPoint charges a per-word rate for translation—but our transparent approach delivers far more value.
Our differentiator is that we deliver world-class translations within an all-inclusive price. MotionPoint includes quality assurance, editorial oversight, project management and more in our price-per-word rates.
The translation price you see is the price you get. No unexpected upcharges, no hidden fees.
A MotionPoint usa a mais sofisticada tecnologia de escopo do setor, permitindo que forneçamos aos clientes estimativas de contagem de palavras pelo escopo do trabalho.
Our superior content-parsing technology properly analyzes webpages, multimedia (including digital PDF documents) and notoriously challenging single-page applications and dynamic content.
Our pricing estimates also account for the word repetition described above, in which key phrases are used throughout a portal. Our technology enables us to translate these phrases only once, and those translations are used throughout the portal at no additional cost to our customers—no matter how many times they appear on-site.
This greatly reduces translation costs.
When a vendor’s profits hinge almost solely on revenue generated by translation, they’re not motivated to optimize their products to reduce your project’s translatable word count. Na verdade, eles tendem a maximizar seus gastos com tradução, e não minimizá-los.
A MotionPoint é diferente. We never blindside you with lowball quotes, hidden costs or extra fees. Our business model provides continuous cost savings, enabling you to enhance your relationships with multilingual constituents now-and in the future.
